====== Frequently Asked Questions ======

If you can't find what you're looking for on this page, be sure to check the Keck [[https://keck2.ucsd.edu/dokuwiki/doku.php?id=wiki:howto|HOW-TOs]] before e-mailing <keck-help@keck2.ucsd.edu>.

===== How do I get an account on Keck workstations? =====

Please see this [[http://keck2.ucsd.edu/accounts.php|page]]. The accounts are distributed by kerberos, so an account on one machine will work on all machines.

===== How can I access the Keck workstations remotely? =====

The only way to remotely login to the Keck workstations is to use secure shell (ssh). For example: ''ssh your_username@w01.keck2.ucsd.edu''.

If you are using MS Windows you can download either [[https://mobaxterm.mobatek.net/download-home-edition.html|MobaXterm]] or [[https://www.putty.org/|putty]] ssh clients. If you are using Linux or MacOS then ''ssh'' is already installed as a part of the OpenSSH package.

<color black/yellow>Please note</color> that direct ssh logins to Keck Center computers are allowed only from a local Urey Hall network subnet or the UCSD VPN.

===== Does e-mail work on any of these machines? =====

Outgoing email only.
===== How do I change my password? =====

If you are logged into one of the Keck workstations execute command ''passwd'' to change your password.
===== What software is available? =====

See the [[https://keck2.ucsd.edu/dokuwiki/doku.php?id=wiki:software|available software page]] for a list of the software that is currently installed and some links to the software home pages.

===== What should I do to get a particular piece of software installed? =====

If it's free software, just e-mail <keck-help@keck2.ucsd.edu> and let us know what you need and we'll try to get it installed.


===== What is my disk quota on Keck Center computers? =====

Every user has 10GB home directory quota. 

If your project temporarily requires bigger disk space allocation please email keck-help with a request to increase your quota,